Connecting a Smart TV to ASK4
This guide currently applies to most Smart TVs. Due to the number of manufacturers and models of TV, we cannot guarantee compatibility with all TVs.
Finding your Smart TV’s MAC AddressIf your Smart TV has a web browser, simply go to signup.ask4.com in the browser and log in to your account to add it as a new device. If your Smart TV does not have a web browser, we will need to add it to your account from a computer, phone or tablet. Every TV is different and so finding it’s MAC address will differ. The MAC address should look like: AA:11:BB:22:CC:33. We have provided a list of common methods of finding your MAC address below:
- Use the menu options on the TV to locate the Status or Network section within Settings. Your MAC address may be located there.
- Look for a printed label on the rear of the TV which may contain the MAC address.
- Check the box the TV came in. This may contain a label with the MAC address.
- If none of the above methods work, please check your TV’s user manual or contact the TV’s manufacturer for help.