How to connect Smart Watches

Note: Most Smart Watches use Bluetooth when in close proximity to the paired phone, so you may not require to add the device to your account to operate. If you wish to add your Smart Watch to work over the wireless network as well, you will need to have 4Network enabled on your account. 4Network is part of the 4Connect-Plus add-on. If you don’t already own the 4Connect-Plus add-on, please follow the instructions to purchase this here.

Finding your Smart Watch’s MAC Address

If you wish to connect to the WiFi on your Smart Watch, you will need to add the MAC address of the watch to your account.

How you would locate the MAC address on your Smart Watch will differ slightly between different makes and models. However, below are some guides on how you can locate this for some more popular models. It is likely that your watch will follow a similar path to one of the examples below. If you are still unable to locate this using the guides below, we would recommend you contact the manufacturer of the watch or consult the device user manual for guidance.

Apple Watch

  1. Once paired with your iPhone via Bluetooth, open the Apple watch application on your phone
  2. Go to “General”
  3. Then “About”
  4. You will see the MAC address of your Apple watch on this list of information as “WiFi Address”

Samsung Gear

  1. Go to “Settings” on the watch
  2. Tap on “Gear Info”
  3. Then “About Gear”
  4. You will see the WiFi MAC address on this page.

Motorola 360

  1. Go to “Settings”
  2. Now go to “WiFi Settings”
  3. After the list of available networks, you should see “Advanced”
  4. The MAC address will be listed in here

Adding your Smart Watch to your Account

Next, go to and log in to your ASK4 account.


If you don’t already own the 4Connect-Plus add-on, please follow the instructions to purchase this here.

Now to confirm 4Network is enabled, go to “Manage My Devices”


From here, click the slider switch to enable 4Network.

a. Disabled:

4Network Disabled

b. Enabled

4Network Enabled

Now we just need to add your Smart Watch to your account by clicking the blue Add New Device button.


Now enter a name and the MAC Address we took earlier, then click Add New Device.


Connecting your Smart Watch to ASK4

You’re now ready to power up your device and connect it to the network. Follow the instructions that came with your device to complete the setup.