How do I connect a games console?

Should I connect Wired or Wireless?

For online gaming, we would always recommend using a wired connection where available. A wired network connection will always be faster and more stable, providing a smoother gaming experience.


Finding your MAC address – Common Consoles

Please note, a MAC address is 12 digits long, and will only contain numbers 0-9, and letters A-F. These are not case sensitive. eg AA:11:BB:22:CC:33

  • Xbox One
    1. On the Dashboard, on the “Home” Tab, press left to access your “Quick Guide”.
    2. Scroll down to the “Cog” symbol, and then select “All Settings”.
    3. Scroll down to “Network”, and then select “Network Settings”.
    4. Go to “Advanced Settings”, and you will see a small list of information on the right hand side of your screen including:

        Wired MAC – for an Ethernet connection
        Wireless MAC – for a Wireless connection

  • Playstation 4
    1. On the menu, go to “Settings”
    2. Scroll down to “System”
    3. Once in system, go to “System information”
    4. You will now see a small list of information including:

        MAC Address (LAN Cable) – for an Ethernet connection
        MAC Address (Wi-Fi) – for a Wireless connection

  • Xbox 360
    1. On the Dashboard, go to the “Settings” tab, and then go to “System”.
    2. Scroll down to “Network Settings”, and then select either “Ethernet” or “ASK4 Wireless” depending on your preferred method of connectivity*. *If the console is not already registered on your account, it will now attempt to connect to the network and fail. This is normal.
    3. Go to “Configure Network”.
    4. Press “Right” on your controller to go to the “Additional Settings” tab, and then scroll down to “Advanced Settings”.
    5. You should now see your MAC address in the bottom half of your screen.
  • Playstation 3
    1. On the main menu, go to “Settings
    2. Scroll down to “System Settings”
    3. Go to “System Information”
    4. Your MAC address will be listed there.
  • Wii U
    1. On the main menu go to “System Settings”.
    2. Tap on “Internet”.
    3. Go to “View Mac address”.
    4. You will now have your Wii U’s MAC address on your screen.
  • Nintendo 3DS
    1. Go to “System Settings”.
    2. Tap on “Internet Settings” (please note, you will need to have your wireless adaptor enabled on the device to access this menu).
    3. Tap on “Other Information”.
    4. Tap “Confirm Mac address”, and you should now see your MAC address on the bottom screen.

Adding the Games Console to your Account

Go to myaccount.ask4.com and log in to your ASK4 account.

myacccountlogin

Go to “Manage My Devices”

managemydevices

Now we just need to add your Games Console to your account by clicking the blue “+ Add New Device” button.

addnewdevicebutton

Now enter a name and the MAC Address we took earlier, then click “Add New Device”.

Games-Console-add-device

Now connect your games console to the wired or wireless network and you should be able to get online!