Want to print wirelessly from your laptop or phone? Many wireless printers work with ASK4, but they often need a bit of extra setup. Here's how to get yours online.
The steps to add a wireless printer depend on which networks are available in your building.
Which network do you see in your WiFi settings?
I can see "ASK4 Resident"
Step 1 - Connect to ASK4 Resident
Start by putting the printer into WiFi setup mode. This process varies by manufacturer:
- HP – Use the printer control panel: Settings Network Setup Wireless Settings Wireless Setup Wizard
- Canon – Menu Network Settings Wireless LAN setup
- Epson – Home WiFi Setup WiFi Setup Wizard
- Brother – Settings Network WLAN Setup Wizard
Choose ASK4 Resident when prompted.
If the printer asks for a password, or fails to connect – don't worry. Most models can't complete login until they're registered.
Enter your personal WiFi passphrase when prompted. This is the passphrase you received when you first signed up - you can also find it in MyAccount at https://myaccount.ask4.com.
Your device is automatically added to your account and is now online.
Step 2 - Restart and test
Once the device is registered:
- Turn off the printer, wait 10 seconds, then turn it back on
- Make sure it reconnects to ASK4 Resident
- Try printing a test page or scanning from your connected laptop or phone
Can I print from other devices?
Yes – once your printer is online, you can print from any device connected to the same network, including your laptop or phone. 4network allows wireless communication between your printer and other devices.
Tips
- Some printers only support 2.4GHz – ASK4 Resident includes this band
- Turn off VPNs and proxy settings when setting up wireless printing
- Still not printing? Check for driver updates
- Contact Support
I can see "ASK4 Wireless" (but not "ASK4 Resident")
Step 1 - Connect your printer to ASK4 Wireless
Start by putting the printer into WiFi setup mode. This process varies by manufacturer:
- HP – Use the printer control panel: Settings Network Setup Wireless Settings Wireless Setup Wizard
- Canon – Menu Network Settings Wireless LAN setup
- Epson – Home WiFi Setup WiFi Setup Wizard
- Brother – Settings Network WLAN Setup Wizard
Choose ASK4 Wireless when prompted.
If the printer asks for a password, or fails to connect – don't worry. Most models can't complete login until they're registered.
Step 2 - Register the printer manually
Because most printers can't open a web browser, you'll need to register it from another device:
- Go to https://myaccount.ask4.com on your phone or laptop
- Log in with your ASK4 account
- Select Add a device manually
- Enter your printer's MAC address
- Click Enable this device
Step 3 - Find the printer's MAC address
The MAC address can usually be found in one of these ways:
- Printer control panel: Navigate to Settings Network Wireless Settings View MAC Address
- On the sticker or label: Look for "MAC" or "Wi-Fi Address" on the back or bottom of the printer
- Printed network report: Most printers let you print a report from the settings menu that includes the MAC address
A MAC address looks like: F8:4D:89:2A:CC:44
Step 4 - Restart and test
Once the device is registered:
- Turn off the printer, wait 10 seconds, then turn it back on
- Make sure it reconnects to ASK4 Wireless
- Try printing a test page or scanning from your connected laptop or phone
Can I print from other devices?
Yes – once your printer is online, you can print from any device connected to the same network, including your laptop or phone. 4network allows wireless communication between your printer and other devices.
Tips
- Some printers only support 2.4GHz – ASK4 Wireless includes this band
- Turn off VPNs and proxy settings when setting up wireless printing
- Still not printing? Check for driver updates
- Contact Support