Finding the MAC address

To add your device to your account, first we need the MAC address.

For an Apple Mac depending on the interface (Ethernet or Wireless) the MAC address can be found in the network preferences.

For Wireless: System Preferences -> Network Preferences -> Ensure WiFi or wireless is selected on the left then select advanced -> In this page you will see a WiFi Address at the bottom of the page

For Ethernet: System Preferences -> Network Preferences -> Ensure Ethernet is selected and select advanced -> Select Hardware -> In there the MAC address is displayed

Adding the device to your Account

Go to myaccount.ask4.com and log in to your ASK4 account.

Go to “Manage My Devices”

Now we just need to add your phone to your account by clicking the blue Add New Device button.

Now enter a name (this example is Xbox One, but you can enter whichever name you like) and the MAC Address we took earlier, then click Add New Device.

Now connect your device to the wired or wireless network and you should be able to get online!