If you're trying to connect a new device and get an error saying you've reached your device limit, it means you've already registered the maximum number of devices allowed by your package.
Don't worry — you can still get connected by removing an old device or upgrading your service.
Step 1 - Check your current devices
Log in to your account
Under Manage My Devices, review what’s currently registered
Look for devices you no longer use (like old phones, tablets, or laptops).
Step 2 - Remove an old device
To make room:
Click Manage My Devices
Select a device you no longer need
Click Delete Device
You should now be able to register your new one.
Step 3 - Add your new device
Once there’s space:
Connect the new device to ASK4 Wireless
Visit https://signup.ask4.com
Select Already Signed Up and login to your account
Select Enable this device or scan the QR code (if supported)
Need help? See Adding a device?
Step 4 - Upgrade your package (optional)
If you frequently hit the device limit, you may want to upgrade:
Go to Buy Add-ons in your ASK4 account
Look for 4Connect or 4Connect Plus
Follow the instructions to complete your purchase
If you don’t see any upgrades available, contact ASK4 Support to check your building’s options.