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Find my MAC address?

Updated

To get online with ASK4, every device needs to be registered using its MAC address – a unique code that helps identify your device on the network - it looks like this F4:92:BF:3A:CD:09

Please follow the instructions below to find your MAC address:

Easiest way: Check the WiFi settings on the device

If you're on the device you want to register, this is the quickest way:

iPhone or iPad
  1. Go to Settings > Wi-Fi
  2. Tap the ⓘ next to ASK4 Wireless
  3. Look for Wi-Fi Address – that's your MAC address

If it says Private Wi-Fi Address, turn that off before registering

Android phones or tablets
  1. Go to Settings > About phone > Status
  2. Or Settings > About phone > WiFi MAC address
  3. Look for MAC address or WiFi MAC address

You might also find it under About phone > Hardware information

Windows
  1. Click the Start menu and search for Command Prompt
  2. Type getmac and press Enter
  3. You’ll see something like: F4-92-BF-3A-CD-09

If that’s too technical, try:

  • Settings > Network & Internet > Wi-Fi > Hardware Properties
  • Look for Physical address (MAC)
macOS (Macbook, iMac)
  1. Open System Settings
  2. Click Network > Wi-Fi > Details
  3. Look for Wi-Fi MAC Address
Chromebook
  1. Click the clock in the corner
  2. Open Settings > Network > Wi-Fi
  3. Click the network you're connected to
  4. Scroll to find MAC address
Smart devices (TVs, consoles, speakers)

Please only add if it's your personal TV. You’ll usually find the MAC address:

  • On the device itself (sticky label on the back or bottom)
  • On the original box or packaging
  • In Settings > Network, System Info, or About

Examples:

  • Smart TV – look in Network Settings > Advanced > MAC address
  • Games console – check under Network > Settings > View Connection Status
  • Smart speaker – use the setup app (e.g. Google Home or Alexa)

Still struggling?

If you’ve tried the above but can’t find it:

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