Upgrading your Internet
If you feel that you might require a faster connection then you could consider upgrading your Internet package. To upgrade to a new package go to myaccount.ask4.com. You will then need to select Upgrade My Internet. Available packages will then be selectable in a list. Package availability, costs and speeds differ between buildings so please check what’s offered to you. Please note, packages are listed using the top speed that connection can achieve and this may not be the exact speed of your connection. If you are currently experiencing slow speeds contact the ASK4 Support team for assistance. Purchasing a new package will not rectify any existing technical issues.