Upgrading your broadband

If you feel that you might require a faster connection then you should consider upgrading your broadband package.

To upgrade to a new package first go to myaccount.ask4.com.

You will then need to select “Upgrade My Broadband”. Any available packages will then be selectable in a list.

Package availability, costs and speeds differ between buildings so please check what’s offered to you.

Please note, speeds are provided as an “up to” amount and may not be the exact speed of your connection. If you are currently experiencing slow speeds then you should first contact the ASK4 Support team for assistance.

Purchasing a new package will not rectify any existing technical issues.