What Accessibility services do you offer?
Visit our Accessibility Services page for further details.
How to I use the accessibility features on this website?
On your web browser, look for the little icon shaped like a person in the bottom left of your screen.
Click or tap on it for accessibility options.
Contacting us through a British Sign Language (BSL) interpreter
We offer a British Sign Language (BSL) interpretation service via InterpretersLive!.
Visit the Contact Us page for more details (service available 8am-8pm GMT)
Emergency Video Relay
Within the UK you can use the ASK4 service to connect to The Emergency Video Relay service provided by Sign Language Interactions.
The Emergency Video Relay will enable deaf British Sign Language (BSL) users to contact the emergency services through a British Sign Language interpreter.
To access the service, you can make a call through the 999 BSL app (iOS and Android devices) or website to make a call to 999.
Your call will go to a British Sign Language (BSL) interpreter first, who will appear on the screen.
The BSL interpreter will then call the 999 operator through landline and will relay the conversation. More information can be found here: https://999bsl.co.uk/