Which package do I need?
Depending on your internet use the Base package is usually sufficient, however if you need faster speeds for gaming or heavy downloads you may want to look at the faster packages.
WiFi is fine for online gaming, but to maximise performance we recommend using the wired service
How do I upgrade?
To upgrade your package go to myaccount.ask4.com and select ‘Upgrade my Broadband’.
Any available upgrades will be listed here.
Are there any download limits?
We do not limit any downloads.
Is the base package fast enough for online gaming?
If you need faster speeds for gaming you may want to look at the faster packages. However most of our gaming customers have no issues on the base package.
We also recommend using the wired service to maximise the speed and minimise packet loss for this sort of internet use.