Note: If you wish for your Smart Plug to be controlled over the wireless network, or link up with another device such as your Amazon Dot, Google Home, etc., you will need to have 4Network enabled on your account. 4Network is part of the 4Connect-Plus add-on. This add-on is available via myaccount.ask4.com
Some plugs are controlled through an application over the Internet, rather than the local network. If this is the case, you may not require 4Network. Please speak to the manufacturer, if you are unsure how these plug applications operate.
For the smoothest setup experience, please follow our guide before powering on your new Smart Plug.
Finding your Smart Plug's MAC Address
If you wish to connect your smart plug to the wireless network, you will need to add the MAC address of the plug to your account.
The MAC address is usually printed on the device itself. However, if this is not the case, please speak to the manufacturer or consult the device manual for guidance
Adding the device to your Account
To add your device to your account, go to myaccount.ask4.com or visit this page for a step by step guide.
Connecting your Smart Plug to Ask4
You’re now ready to power up your device and connect it to the network. Follow the instructions that came with your device to complete the setup.